Summary
A personal lab environment built using Hyper-V to simulate enterprise-level server and domain management.
Summary
A personal lab focused on configuring and troubleshooting file sharing and access permissions in a Windows 11 Pro environment.
IT Support Specialist
Dubai, , UAE
Summary
Delivering comprehensive IT support for Windows workstations, Microsoft 365 applications, and network connectivity, ensuring operational continuity and enhanced user experience.
Highlights
Provided daily technical assistance to end-users on Windows workstations, resolving software installation issues, application errors, and peripheral malfunctions to minimize downtime.
Troubleshot and resolved LAN and Wi-Fi connectivity problems, including IP configuration, basic router/switch issues, and common DNS/DHCP-related user issues, improving network reliability.
Supported users with Microsoft 365 applications (Outlook, Teams, Office), investigating and resolving sign-in, configuration, and application problems to maintain productivity.
Managed PC setup, Windows installation/reinstallation, driver updates, and basic hardware diagnosis, ensuring all systems were fully operational.
Developed and maintained the company website using WordPress and Elementor, enhancing online presence and communication channels.
Data Analyst Trainee
Chennai, , India
Summary
Applied Python and SQL skills to analyze datasets and communicate findings through interactive dashboards.
Highlights
Analyzed diverse datasets using Python and SQL, identifying key trends and patterns to inform business strategies.
Presented analytical findings through interactive dashboards, making complex data understandable for stakeholders.
Data Analyst Intern
Hyderabad, , India
Summary
Developed data visualizations and performed analytical tasks using Python and SQL to extract insights from complex datasets.
Highlights
Created impactful Power BI dashboards to visualize key metrics and analytical findings, improving data accessibility for decision-making.
Utilized Python (Pandas) and SQL for efficient data cleaning and analysis, contributing to projects such as a coal-price analysis.
Supported data-driven initiatives by preparing and presenting clear, concise analytical reports.
IT Intern
Chandigarh, , India
Summary
Provided foundational support in system administration and data management to ensure smooth departmental operations.
Highlights
Assisted with accurate data entry, maintaining data integrity and supporting administrative tasks.
Provided basic system support, troubleshooting minor issues to ensure continuous operation.
Contributed to reporting tasks by gathering and organizing relevant information.
Industrial Training
India, , India
Summary
Gained practical experience in fundamental IT infrastructure setup and configuration within a supervised training environment.
Highlights
Practiced essential Windows operating system installation and configuration procedures.
Developed hands-on proficiency in LAN cabling and network hardware configuration.
Acquired foundational skills in hardware assembly and troubleshooting under expert supervision.
Courses
CCNA studies in progress (not certified)
Data Analytics
Python
SQL
Power BI
AI Foundation
Windows 10/11, Workstation Setup, Software Installation, Printer/Peripheral Troubleshooting, End-User Support.
Outlook, Teams, Word, Excel, User-Level Troubleshooting.
TCP/IP, IPv4 Addressing, LAN/Wi-Fi, DNS, DHCP, Connectivity Troubleshooting, VLANs (lab), Cisco CLI (lab), Cisco Packet Tracer (lab).
Windows Server 2022, Active Directory DS, Hyper-V, SMB Shares, NTFS Permissions, Basic Group Management.
Python, SQL, Power BI.
WordPress, Elementor.